Jambojet Online Check-In
Check in for your Jambojet flight, download your boarding pass, and view updated baggage rules and travel tips for Kenya’s low-cost carrier.
▶ Visit Jambojet WebsiteCheck-In Info
- Online check-in: Available 30 hours up to 1 hour before departure
- Via: jambojet.com or the mobile app
- Airport check-in: Opens 2 hours and closes 40 minutes before domestic flights
- Documents: Valid national ID or passport required
Boarding Pass
You can use a mobile boarding pass or print one after online check-in. Boarding gates close 30 minutes before departure.
Baggage Policy
- Carry-on: 1 bag up to 10 kg (max size: 55x35x25 cm)
- Checked baggage: Not included in basic fare; 15–32 kg allowance available for purchase
- Infants: 1 stroller + 10 kg checked baggage allowed
Frequently Asked Questions
| Question | Answer |
|---|---|
| Is check-in available online? | Yes, through the website or mobile app up to 1 hour before departure. |
| Can I change my seat? | Yes, during check-in (may incur a fee depending on fare type). |
| Does Jambojet offer international flights? | Yes, including to Uganda, Rwanda, Zanzibar, and more. |
Travel Tips
- Arrive early at Nairobi (JKIA) due to security and traffic delays
- Use M-PESA or cards to pay for baggage online and avoid airport queues
- Book checked baggage in advance—it’s cheaper than paying at the airport
Contact & Support
🌐 Website: www.jambojet.com
📞 Customer Support (Kenya): +254 711 024 545
📧 Email: reservations@jambojet.com
Jambojet Fleet & Check-in Guide
- Boeing 737-300/400/500
- Online Check-in: Available 24–2 hours before departure on Jambojet website/app.
- Baggage: 1×7 kg cabin bag, 20 kg checked (standard).
- Counter hours: Open 2h before departure.
- Mobile check-in: Available via app/mobile site.
Source: Jambojet on Wikipedia