Kenya Airways Online Check-In
Check in online for your Kenya Airways flight, get your boarding pass, and review current baggage policies for both domestic and international travel.
▶ Visit kenya-airways.comCheck-In Info
- Online check-in: Opens 30 hours and closes 2 hours before departure
- Available on: kenya-airways.com and the KQ mobile app
- Airport check-in: Opens 3 hours and closes 1 hour before departure (intercontinental), 45 minutes (domestic)
- Required: Booking reference and passport or national ID
Boarding Pass
You can use a mobile or printed boarding pass. Boarding gates close 20 minutes before departure, so be at the gate early to avoid delays.
Baggage Info
- Carry-on: 1 item up to 12 kg + 1 small personal item
- Checked baggage: Economy: 2×23 kg | Business: 2×32 kg (intercontinental)
- Domestic routes: Usually 20–23 kg allowance
- Additional or overweight baggage may be subject to extra fees
Frequently Asked Questions
| Question | Answer |
|---|---|
| Can I change my seat online? | Yes, during check-in. Preferred seats may carry a fee. |
| Is online check-in mandatory? | Not mandatory, but recommended to save time at the airport. |
| Can I check in baggage online? | No, baggage must be dropped off at airport counters. |
Travel Tips
- Arrive early at Nairobi Jomo Kenyatta (NBO), especially during peak seasons
- Use the KQ app for check-in and boarding updates
- Verify travel and visa requirements before flying internationally
Contact & Support
🌐 Website: www.kenya-airways.com
📞 Call Center (Kenya): +254 711 024 747
📧 Email: contact@kenya-airways.com
Kenya Airways Fleet & Check-in Guide
- Boeing 737-800 , Boeing 787-8/9 , Embraer 190
- Online Check-in: Available 24–2 hours before departure on Kenya Airways website/app.
- Baggage: 1×7 kg cabin bag, 23 kg checked (standard).
- Counter hours: Open 3h before departure.
- Mobile check-in: Available via app/mobile site.
Source: Kenya Airways on Wikipedia