Neos Airlines Online Check-In
Flying with Neos? Use this guide to check in online, access your boarding pass, and review your baggage allowance for international and charter flights.
▶ Visit Neos WebsiteHow to Check In Online
| Step | Details |
|---|---|
| 1 | Go to neosair.it |
| 2 | Click on “Web Check-In” |
| 3 | Enter your booking code and surname |
| 4 | Select passengers, confirm info, and download boarding pass |
Boarding Pass Info
Mobile and printed boarding passes are accepted at most airports. Check-in counters close 60 minutes before departure. Be at the gate 30 minutes prior.
Baggage Policy
- Carry-on: 1 piece (up to 8 kg) + personal item
- Checked baggage: 15–30 kg depending on fare/class and destination
- Additional baggage: Can be purchased online for discounted rates
Frequently Asked Questions
| Question | Answer |
|---|---|
| When does online check-in open? | From 48 to 3 hours before departure |
| Do I need to print the boarding pass? | No – mobile passes are valid at most airports |
| What if I booked through a tour operator? | Enter the tour code/booking number during check-in or check with operator |
Contact & Support
📞 Call Center (Italy): +39 0331 232 831
📧 Email: customer.care@neosair.it
Neos Fleet & Check-in Guide
- Boeing 737-800 , Boeing 737 MAX 8 , Boeing 787-9, 787-8 Dreamliner
- Online Check-in: Available 48–3 hours before departure on Neos website/app.
- Baggage: 1×8 kg cabin bag, 15–23 kg checked (by route/class).
- Counter hours: Open 2–3h before departure.
- Mobile check-in: Available via app/mobile site.
Source: Neos on Wikipedia