Okay Airways — Check-in, Baggage & Contact — What You Can Do
Flying with Okay Airways (China)? This independent guide explains how to check in (online/airport), manage your booking, baggage pointers, and who to contact. For China domestic flights, you’ll typically need a valid ID (CN Resident ID) or passport for foreigners—always follow the airline’s latest official instructions.
Quick official links
Tip: Keep your booking reference (PNR) and ID/passport handy. Online check-in typically opens within 24–48 hours before departure (varies by route). Airport desks may close 40–60 minutes before departure.
Flight Status — Okay Airways
For real-time status, use the airline’s site/app or your departure airport pages. Have your route and flight number ready.
How to check in & manage a booking (Okay Airways)
- Find your booking (PNR): keep the 6-character reference and surname as on the ticket.
- Online check-in: if available, it usually opens 24–48h before departure. Enter ID/passport details as required.
- Seats & bags: select seats and add extra baggage online if needed for better prices.
- Airport check-in: arrive early (aim 2–3 h for international, 90–120 min for domestic). Desks may close 40–60 min before departure.
- Connections & documents: check transit/visa rules when connecting via major hubs (e.g., TSN, CSX, XIY).
- Keep documentation: e-ticket, receipts, ID, and any change/waiver emails.
Names must match ID exactly. If your ticket was issued by a travel agent, manage the booking through the agent when required by fare rules.
Who to contact — helper
Baggage — quick pointers
Allowances can vary by fare and route. Cabin bags have size/weight limits; checked baggage depends on your ticket. Always confirm on your ticket or the airline’s official pages before you pack.
Okay Airways — key hubs & cities
TSN — Tianjin (Main base)
Main operations base. Check minimum connection times, terminal and gate info on the day of travel.
CSX — Changsha
Domestic and regional services; verify check-in closing times on your booking.
XIY — Xi’an
Busy at peaks; arrive early and confirm baggage allowance for your fare brand.
NKG — Nanjing
Check terminal and ID requirements. Online check-in recommended when available.
KMG — Kunming
Mountain weather can affect schedules; watch SMS/app alerts.
CKG — Chongqing
Allow extra time for security during peak hours.
CTU — Chengdu
Confirm airport (CTU/TIAF) on your ticket and gate area.
SZX — Shenzhen
Online seat/bag purchase can be cheaper than at the airport.
Troubleshooting — common issues
- Name/ID mismatch: contact the airline or your agent before travel; changes may require a fee or a new ticket.
- Payment declined: try another card, ensure 3-D Secure/OTP is enabled, or book via a travel agent.
- Schedule change: follow the airline/agent rebooking instructions in your email/SMS/app.
- Baggage fees: adding bags online is often cheaper than at the airport.
Day-of-travel checklist (printable)
- Confirm flight time/terminal; watch for SMS/app updates.
- Know your check-in window (online/airport closing time).
- Carry valid ID/passport matching the ticket.
- Verify baggage size/weight for cabin and checked bags.
- Add seats/extra bags online if needed.
- Arrive early (2–3 h international; 90–120 min domestic).
- Save the airline/agent contact details on your phone.