Serene Air — Check-in & Flight Status (2025)
Airport check-in only (no online boarding pass). Report to counters ≥2 hours before domestic Pakistan flights and ≥4 hours before international flights. Counters close 45 minutes (domestic) and 90 minutes (international) before departure — don’t be late. Cabin: hand carry ≤ 7 kg, total linear size ≤ 45 in (≈115 cm); laptop excluded. Checked: allowance varies by sector/fare; piece limit 32 kg.
Quick official links
Codes: IATA ER / ICAO SEP (callsign “SERENE”). Headquarters: Islamabad, Pakistan. Always follow the times printed on your itinerary and airport screens.
Schedule & Flight Status — Serene Air
Use your departure airport’s live boards and third-party trackers for real-time status.
How to check in (Pakistan & international)
- Arrive early: reach the counter ≥2 hours before domestic and ≥4 hours before international flights.
- Counter cut-off: counters close 45 minutes (domestic) and 90 minutes (international) prior to departure. Late passengers may be denied.
- Documents: bring photo ID (CNIC/NICOP/passport as applicable) and the card used if requested for verification.
- Go to security/gate immediately after check-in; allow extra time at peak hours and during holidays/Umrah seasons.
Serene Air currently issues boarding passes at the airport. Some third-party sites mention web check-in, but follow Serene’s official instructions at the counter.
Good to know
- Cabin (hand carry): ≤ 7 kg, total size ≤ 45 inches (L+W+H); laptop excluded.
- Checked dimensions: total size ≤ 54 inches (L+W+H); per piece ≤ 32 kg.
- Ticket validity: tickets expire 29 days after flight date (see refund policy).
Baggage — essentials (by sector & fare)
≤ 7 kg; total size ≤ 45 in (~115 cm). Laptop excluded from the 7 kg.
Total size ≤ 54 in (~137 cm). Per piece ≤ 32 kg.
Domestic: 20/40/80 kg • KSA: 40/80 kg • UAE: 20/40 kg (tiers: Free Baggage / Economy Regular / Serene Plus).
Typical free checked allowance
| Sector | Free Baggage | Economy Regular | Serene Plus |
|---|---|---|---|
| Pakistan domestic | 20 kg (1 pc) + 7 kg hand carry | 40 kg (2 pc, ≤32 kg/pc) + 7 kg | 80 kg (any pcs) + up to 12 kg hand carry |
| Saudi Arabia (KSA) | 40 kg (2 pc, ≤32 kg/pc) + 7 kg | 80 kg (multiple pcs, ≤32 kg/pc) + up to 12 kg | 80 kg (up to 4 pc, ≤32 kg/pc) + up to 12 kg |
| United Arab Emirates (UAE) | 20 kg (1 pc) + 7 kg | 40 kg (2 pc, ≤32 kg/pc) + 7 kg | — (varies) |
Exact allowance is printed on your ticket and may differ by route/fare; China routes and infant allowances have separate rules. Buy excess baggage as needed.
Verify on official pages: Terms & Conditions (reporting, baggage) • Refund policy • Passenger rights.
Popular departure airports — quick info
ISB — Islamabad International
Main base. For international departures arrive ≥4h; counters close 90m prior.
KHI — Karachi (Jinnah International)
Busy hub; allow time for security. Domestic counters close 45m prior.
LHE — Lahore (Allama Iqbal)
Arrive early at peaks/holidays; follow screens for gate changes.
JED — Jeddah (Saudi Arabia)
KSA routes: typical free baggage 40 kg (Free) / 80 kg (Economy Regular/Plus). Verify on your ticket.
DXB — Dubai (UAE)
UAE routes: typical free baggage 20 kg (Free) / 40 kg (Economy Regular). Check booking for exact rules.
Troubleshooting — when things don’t work
- Late to the counter — after 45m (domestic) / 90m (international), check-in may be closed; rebooking fees may apply.
- Overweight/oversize bags — per-piece limit is 32 kg; buy excess allowance or repack.
- Card verification — the original payment card and photo ID may be required at check-in; bring them to avoid delays.
- Long delays/cancellations — see Passenger Rights for refreshments, accommodation and refund options on domestic flights.
Pre-flight checklist (printable)
- Passport/ID & visas (if required)
- Booking confirmed; payment card & ID ready (if requested)
- Arrive: ≥2h domestic / ≥4h international
- Hand carry: ≤ 7 kg, ≤ 45 in total (laptop excluded)
- Checked allowance per ticket (piece ≤ 32 kg; total size ≤ 54 in)
- Know cut-offs: 45m domestic / 90m international