Silver Airways — Ceased Operations (June 11, 2025)
Official notice: “Silver Airways ceased operations on June 11, 2025. Please do not go to the airport. All credit card purchases should be refundable through your credit card company or your travel agency.” (per Silver’s website).
Quick official links
Codes: IATA 3M / ICAO SIL (callsign “Silver Wings”). Former hubs: Fort Lauderdale (FLL), Tampa (TPA), San Juan (SJU). The airline has ceased operations; use the refund steps below and consider alternatives (e.g., Seaborne for USVI seaplane shuttle).
How to request a refund or chargeback
- Check how you paid — If you purchased with a credit card or via a travel agency/OTA, Silver’s notice says those should be refundable through your issuer or agency.
- Gather proof — itinerary/PNR, receipt, the closure notice screenshot, and any communication.
- Contact your card issuer — file a dispute for “services not provided.” If you booked via an agency, request a refund through them first, then card dispute if needed.
- If travel insurance applies — submit a claim citing airline insolvency/cessation of operations.
- Rebook alternatives — for USVI seaplane service see Seaborne below; for Florida/Bahamas/Caribbean routes, search other carriers.
Tip: save PDFs or screenshots of every step. Card issuers often set time limits for disputes.
Seaborne Airlines — current status (post-Silver shutdown)
Seaborne Airlines (BB/SBS), Silver’s Puerto Rico–based subsidiary, has stated it continues operating limited seaplane shuttle service (St. Croix ↔ St. Thomas). Check Seaborne’s site for current schedule, check-in times (arrive ≥60 min; gate closes 20 min), baggage and contact details.
Historical Silver Airways policies (reference only)
Check-in & cut-offs (historical)
- Airport check-in typically available from ~3 hours before departure.
- Domestic counter cut-off often 45–60 minutes prior; international ~120 minutes prior.
These are past reference values from third-party summaries; no longer in effect after shutdown.
Cabin & checked baggage (historical)
- Carry-on: typically 1 cabin bag + 1 personal item allowed; many cabin bags were valet-checked at the aircraft due to small overhead bins.
- Common carry-on size guideline: up to 22×14×9 in (56×36×23 cm); some sources cited a ~30 lb (13.6 kg) weight cap.
Always verify current rules with your new operating carrier when rebooking.
Former hubs & focus cities
Silver Airways ceased operations on 2025-06-11; these bases are listed for context only.
FAQ
Is Silver Airways still flying?
No. Silver announced it ceased operations on June 11, 2025 and advised passengers not to go to the airport.
Can I still check in online?
No — there is no online check-in; the website displays the closure notice.
What about Seaborne Airlines?
Seaborne (BB/SBS) has stated it continues limited seaplane operations in the USVI. See the links above to verify the latest.