VietJet Air — Web Check-in & Flight Status (2025)
Check in online via VietJet Air website/app (on most routes it opens about 24 hours before departure and closes around 60 minutes prior). Some international routes support online check-in only from specific airports. Always confirm exact cut-offs, gate and baggage details in your booking.
Quick official links
Exact allowances and cut-offs vary by route, fare and airport. Use the official pages and your booking details for confirmation.
Flight Status — VietJet Air
Use the airline’s “My Booking” for the most accurate, real-time updates. Third-party trackers are helpful, but the airline/airport is the source of truth for gates and delays.
Tip: If status isn’t visible online, check under “Manage booking,” and verify your airport counters and cut-off times.
How to check in (VietJet)
- Open VietJet — Web Check-in and locate your trip with PNR/e-ticket and surname. Online self check-in commonly opens about 24 hours before departure (closing around 60 minutes; availability on international routes may vary by airport).
- Confirm passengers, seats, travel documents and bags.
- Save/print your boarding pass if online check-in is completed (some airports may request a printed pass; follow airport staff guidance).
- Arrive at the airport with time to drop bags, clear security and board. Monitor live status for gate changes.
Airport counters typically open ~2 hours before domestic departures and ~3 hours before international. Counter cut-offs are usually ~40 minutes (domestic) and ~50 minutes (international) before departure — verify for your specific airport.
Good to know
- Save time Use the official status/booking tools and keep notifications on.
- Fare rules vary by bundle; many Eco/Promo fares do not include checked baggage by default.
- Name/date corrections and add-ons (bags, seats, meals) are handled through your booking channel.
Baggage — essentials (VietJet)
Guide dimensions: 56 × 36 × 23 cm. Up to 7 kg total per passenger (main cabin bag and/or one small personal item combined). Limits can vary by fare/cabin — confirm in your booking.
Allowance and fees depend on destination and fare (many Eco/Promo fares include no free checked bag). Single pieces over 32 kg (70 lb) or larger than about 119 × 119 × 81 cm are not accepted.
Sports gear, instruments and pets require special handling; limits may differ by aircraft and route.
Carry-on & personal item
- Guide sizes used here: 56 × 36 × 23 cm (≈ 22 × 14 × 9 in) for the main cabin bag; a small personal item should fit under the seat. The combined weight limit is typically 7 kg.
- Cabin and fare bundles may offer different piece/weight rules — verify on the official hand-baggage page and your ticket.
Checked baggage
- Buy checked-bag allowance during booking or via “My Booking” for best prices; limits vary by route.
- Keep baggage claim tags/receipts until you collect your bags at destination.
Verify on official pages: Baggage — overview • Web check-in • Check-in information.
Interactive tools
Check-in window (~24h) — countdown
Carry-on size checker
Major VietJet airports — quick info
SGN — Ho Chi Minh City (Tan Son Nhat)
Busy hub; confirm terminal and allow extra time at peaks.
HAN — Hanoi (Noi Bai)
Key domestic & long-haul gateway; immigration/security can be busy at peaks.
Troubleshooting — when things don’t work
- Online check-in unavailable — Some routes or passengers (e.g., document/visa checks) require airport counters. Arrive early with your booking code and ID.
- Booking not found — Try your e-ticket number via “My Booking” and ensure you enter names exactly as on the ticket (first/last order matters on some forms).
- Schedule changes — Use your booking to rebook/cancel per fare rules; keep notifications on.
- Baggage issues — Report at the airport before leaving the secure area; keep claim tags/receipts.
Pre-flight checklist (printable)
- Passport/ID & travel documents (visas if required)
- PNR/e-ticket & itinerary (screenshots saved)
- Online/app check-in done (if available) — boarding pass saved
- Baggage within your fare’s allowance
- Airport arrival time planned (bags/security/gate)
- Live status & gate monitored